Our European and International haulage company member of our network (TPN 401) has been named winner in the European Logistics category of the BIFA Freight Service Awards 2013.
Our members’ depot, the third largest logistics provider in Europe, won for the launch and growing success of the Daily Pallet service which it rolled out across Europe in May 2013.
The judges were impressed by their decision to conduct extensive customer research and then invest in IT systems and new operational structures. “This has resulted in shorter transit times and further improved reliability which has increased customer satisfaction,” they said.
Haulage Company ‘s Future – Now
We can now offer daily departures to 32 European countries via a hub in Germany, which operates in addition to existing direct routes. The service includes easy online booking, daily pick-up and departure and on-time delivery.
This is one of a series of initiatives which they have launched over the last year. Its new Quote and Book Portal which gives an instant response to those seeking spot prices is also proving popular, as is its ‘5 for 5’ insurance scheme, offering insurance cover for only £5 for goods worth up to £5,000.
“We are delighted to have won the European Logistics award,” Director Sales & Marketing. “We have listened to our customers and designed a completely new service to meet their needs so it is gratifying to have our efforts recognised by the BIFA Freight Service Award judges.”
They have also won the Staff Development category at the 2012 BIFA Freight Service Awards last year.
The haulage company industry’s most coveted awards
The 2013 BIFA Freight Service Awards mark the event’s 25th anniversary. The event has long been sponsored by some eminent companies, and is recognised as one of the most prestigious in the industry. The competition encourages and rewards high standards and professionalism, representing the ultimate recognition of special achievements in different sectors of the industry. Past finalists and winners have felt very proud of their certificates and trophies, as well as benefiting from enhanced company profiles through substantial media coverage in the trade press, and high visibility at the awards ceremony itself.