Tel: 01772 695 695 Email: info@fdcholdings.co.uk
SERVICE IS OUR ONLY PRODUCT

Testimonials

testimonial examples

Hi Mick,

I just wanted to say a big thank you to and your team for all you help and assistance during our warehouse move, you were great.

Also a special mention to one of the drivers, Lynn who was extremely helpful.

All the best to you all for the new year ahead.

Kind regards,

Paul Smith

Customer Service and Warehouse Manager

About the customer

This customer has been with us for around 2 years now operating from their local depot in Lancashire. They are a global company with operations in Randolph, San Jose, Luxembourg, Rubiera, St. Avold, Dubai, Busan, Istanbul, Taichung, Qingdao, New Delhi, Johannesburg, Manila.  Massachusetts, Taiwan, Guatemala, Puerto Rico, UAE, France, Italy,  Spain, Costa Rica, Brasil, Puerto Rico, Korea, Singapore & the Philippines. They are now celebrating their 10th anniversary from when they opened their UK depot in Lancashire offering a full line of pre-pressurized diaphragm tanks for water well, pressure booster, pressure management, reverse osmosis, hydronic heating and thermal applications.

customer manufacturing

 

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“A job well done” – Customer

About the customer

One of FDC’s first flagship customers (2001), who are specialists in school and office equipment, comment on the importance of reliability and the trust given to FDC to manage all of their next day services to its nationwide customer list.

They typically sell to schools in the UK and to distributors internationally. Some of its orders are parcels and the rest goes through FDC and the TPN network.

Customer on FDC reliability

“Many of our customers typically want orders yesterday as production schedules change, so next-day delivery is very important. Orders are often urgent and FDC are very flexible, even popping back to pick up last-minute pallets after they have already collected everything else,” says the despatch and warehouse manager.

He says that while cost is always important in a commercial setting, reliability is the biggest factor. “If the service isn’t reliable it costs you more in the long run. We package our goods extremely well, but even so I can’t remember the last time we made a claim for any loss or damage in transport. FDC are very good. It offers a great service and we have the benefit of a small local team with a national reach,” he says. “The difference is, you can tell it’s a family run business, as everyone cares more and will go that extra mile for you. Something that we really appreciate.”

reliability

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12 years of reliability prove key to success

Flexible Schedule – FDC Ltd

Here at FDC (Holdings) Ltd we believe that the customer is always right. We have some customers who pick orders right up until 8PM at night and have them delivered 9AM the very next day throughout the UK and Ireland. We have adapted and changed our methods over the years to find a flexible schedule works around you.

 

What the customer said

“FDC deliver a high quality haulage service for our business across the North West.   Their professional staff and modern, clean vehicles portray the right image to our customers.  Their service is exceptional, when unforeseen circumstances arise all we need to do is pick up the phone and FDC will adjust our already flexible schedule, sometimes multiple times, to make sure the job gets done.  I would highly recommend their services”, Operations Manager, National electrical retailer, Preston, Lancashire.

 

flexible schedule

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Operations Manager, National Electrical Retailer – Flexible schedule

Professional service – FDC Ltd

FDC (Holdings) Ltd strive to provide a professional service to all of their customers and their customers, customers; whether it be next day pallet deliveries, warehousing, fulfilment or third party logistics.

 

What the customer said

“We have been trading with FDC Holdings for a number of years and have always found them to be reliable, professional and helpful.   The staff and drivers are very cooperative and I consider them a ‘can do’ company where nothing is too much trouble.  We need reliable next day delivery of pallets and FDC Holdings deliver…every time”, Managing Director, Car Components Manufacturer, Lancashire.

professional handy work

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Professional service providers – FDC (Holdings) Ltd

FDC HOLDINGS LTD - SERVICE IS OUR ONLY PRODUCT